big805 Casino & Sportsbook Data Care
This page describes what we collect when you use big805 and how we keep that data protected. We take your privacy seriously — we don't sell your information to third parties, we encrypt everything in transit and at rest, and we process your data only for purposes you would expect: account verification, payment processing, customer support, and legal compliance.
When you download our Android app, log in via iOS Safari, fund your account through DANA or e-wallet, or request a withdrawal, we collect personal data. This data is essential to confirm your identity, prevent fraud, process your transactions, and provide support. We've documented our full process below so you know exactly what we do with it.
Our commitment is straightforward: we ask for the minimum data needed, we keep it secure, we don't share it with marketers, and we respect your rights to access and delete it where law permits. If you have questions about how we handle your information, our support team is available via in-app chat during business hours.
What Data We Collect on big805
We collect data in three categories. First, account setup data: your email address, phone number, date of birth, and password. Second, verification data: a copy of your national ID card, passport, or driving license, and proof of address (utility bill or bank statement) to meet Know Your Customer (KYC) requirements. Third, transaction data: deposit and withdrawal records, payment method details (which bank or e-wallet you use), game history, and account balance history.
We also collect usage data when you interact with big805 — which games you access, how long you play, whether you use our sportsbook (Liga 1, Piala AFF, Premier League), live dealer tables (blackjack, roulette, Dragon Tiger), slots, or esports markets (Mobile Legends, Free Fire). We track device type (Android or iOS), IP address, and browser type for security and fraud detection.
How We Use Your Data on big805
We use your data for five core purposes. First, compliance and verification — we must confirm your identity under anti-money-laundering law. Second, payment processing — we share deposit and withdrawal details with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment) only to complete transactions. Third, account security — we monitor for suspicious activity, unusual login patterns, and fraud. Fourth, customer support — we use your account history and transaction records to help resolve disputes or answer questions. Fifth, legal obligations — we retain records for audits, tax compliance, and law-enforcement requests.
We do not use your data for marketing without explicit consent. We do not sell your email address or phone number to third-party marketers. We do not profile you for behavioral targeting. If we send you account notifications or promotional messages, you can opt out in Settings → Notifications on your app.
Key points on privacy at big805
- We collect account, verification, and transaction data only
- We do not sell your data to third parties or marketers
- We encrypt all data in transit and at rest using industry-standard TLS/SSL
- Your password is hashed and salted; we never store it in plain text
- You can request a copy of your data or deletion at any time via support
Third-Party Data Processors on big805
We use external service providers to run big805. Our payment processors receive transaction details to clear deposits and withdrawals; they don't retain your data beyond settlement. Our hosting provider (servers that store account data) may be located outside your jurisdiction — typically in data centres in Singapore or the Philippines. Cloud security protocols ensure encryption regardless of physical location. Our analytics provider (a third party) receives anonymized gameplay statistics to help us understand how the app performs, but never receives personally identifiable information.
All third-party processors sign data-protection agreements requiring them to protect your information and use it only for specified purposes. We audit their security practices annually. If you're concerned about data location or processor identity, contact support — we can provide detailed information on request.
Cookies and Online Tracking on big805
Our website and app use cookies to remember your login session, language preference, and game settings. These are essential — without them, you'd have to log in every time you load the page. We also use analytics cookies to count visitors and track which features are most popular. You can disable non-essential cookies in your browser settings, but essential session cookies cannot be turned off without breaking login functionality.
We do not use third-party tracking pixels or retargeting cookies to follow your activity across the web. Our analytics do not integrate with social-media trackers like Facebook Pixel.
Data Retention and Deletion on big805
We retain your account data for as long as your account is active. If you close your account, we keep your verification data (ID, address proof) and transaction records for seven years to comply with anti-money-laundering regulations and tax law — we cannot delete this data on request. However, we delete your email, phone number, password, and non-transactional game history within 30 days of account closure. If you request data deletion for other fields, we honor that request where law permits.
You can download a full copy of your account data (transactions, balances, game history) anytime via Account Settings → Data Export on your phone. The file is generated within 24 hours and sent to your registered email.
Your Rights and Our Accountability
You have the right to access all data we hold about you, correct any inaccuracies, request deletion (subject to legal hold periods), and withdraw consent for non-essential processing. To exercise these rights, contact support with "Data Request" in the subject line. We will respond within 30 days. You also have the right to lodge a complaint with your local data-protection authority if you believe we've mishandled your information.
big805 operates in multiple jurisdictions, including Jakarta, Surabaya, Bandung, and Medan. Our privacy practices comply with regional data-protection laws. If there's a conflict between this policy and local law, local law takes precedence. We update this policy whenever our practices change or law requires it. Changes take effect 14 days after posting — we'll notify you via email or in-app message of material changes.
Contact and Support
If you have questions about our privacy practices, how we use your data, or how to exercise your rights, reach out to us. Our privacy team is available via in-app chat or email. You can also contact us around major holidays like Idul Fitri or Idul Adha — our support hours are posted in your account. We're here to answer questions and resolve any concerns about how big805 handles your information. Services on big805 are available only where applicable law permits.